Scope and service provider
These Terms and Conditions of Sale are applicable to sales contracts concluded online via our website and its consumer customers (you).
Conclusion of the contract
In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button allowing you to confirm your order, after viewing the details of it, and in particular its total price, and the opportunity to correct any errors.
Language
The language proposed for the conclusion of the contract is French.
Acceptance of the GTC
Before entering into a contract with us, you must read the terms and conditions and accept them by clicking on the corresponding box in the order process.
Archiving
Contracts concluded on our website (data relating to your order and GTC in force on the day of your order) are archived for a period of 10 years. You can access the archived contracts by making the request through the contact form or by postal mail addressed to Christophe Hamel - 2 Bis Rue Auguste Nicolas - 14000 CAEN.
Price
VAT is included in the prices displayed on our site at the legal rate currently applicable. The prices mentioned on our site are indicated all charges included, in euros. Shipping costs are not included in the prices displayed on our website. Any additional costs that may be borne by you are indicated before the conclusion of the contract.
Deliveries to countries outside the European Union may be subject to various charges and taxes, including customs and VAT on imports. These costs are borne exclusively by the buyer.
Delivery
Delivery costs vary for any delivery by Colissimo or Chronopost depending on the destination country.
The delivery time varies according to the country of destination. If the delivery time of a product proves to be longer, this information will be mentioned on the page of the product concerned.
We undertake to ship your order on the same day, if it is placed before 13:00 (local time) either in Colissimo or by Chronopost (except weekends and holidays).
If the package is returned by the customs of your country, and its contents are intact, the products can be put back on sale, we will then refund the products. Shipping costs are your responsibility. Our company cannot be held responsible in case of blocking the package in customs.
Payment
The following payment methods are available to you to pay for purchases made on our site:
- Bank card (via Paybox)
Please note that delivery of the goods will take place after receipt of your payment by our services.
Retention of title
The transfer of ownership will take place after full payment of the price.
Risk transfer
The transfer of the risk of deterioration or loss of the goods will take place on receipt of the goods delivered.
Right of withdrawal
You have the right to withdraw from this contract without giving reasons within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier appointed by you, physically takes possession of the last property.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration by post to Christophe Hamel - 2 Bis Rue Auguste Nicolas - 14000 CAEN or by Email to: contact@poppersachat.fr
For the withdrawal period to be respected, you only need to send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. You must return or return the property to Christophe Hamel - 2 Bis Rue Auguste Nicolas 14000 CAEN, without undue delay and, in any event, no later than fourteen days after you have communicated to us your decision to withdraw this contract. This period is deemed to have been met if you return the property before the expiry of the 14-day period. You will have to cover the direct costs of returning the property.
Effects of withdrawal
In the event that you withdraw from this contract, we will refund you all payments received from you, excluding delivery charges without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will refund using the same payment method as you used for the original transaction, unless you expressly agree to a different method; in any event, this refund will not incur any costs for you. We may defer the refund until we have received the property or you have provided proof of shipment of the property, whichever is earlier.
Legal guarantee
The legal guarantee shall take place under the conditions laid down by law. The rights referred to in sections L.211-4, L.211-5, L.211-12 of the Consumer Code and sections 1641 and 1648 paragraph 1 of the Civil Code apply. Please consult the most recent version of these texts on the website www.legifrance.fr.
Claims
You can address your complaints to our customer service through the contact form or by post addressed to Christophe Hamel - 2 Bis Rue Auguste Nicolas 14000 CAEN.
Risk transfer
The transfer of the risk of deterioration or loss of the goods will take place when you take possession of the delivered goods or when the goods are handed over to a carrier mandated by you, other than one offered on our site.